Refund policy

Return & Refund Policy

At DSL Computers, your satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.

Returns We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:

• In their original, unused condition
• In the original packaging with all accessories and documentation included
• Accompanied by proof of purchase (order number or receipt)

Non-Returnable Items The following items are not eligible for return:

• Opened software or digital downloads
• Items marked as final sale
• Products damaged due to misuse or unauthorized modifications

How to Start a Return To initiate a return, please contact us through our Contact Us page with your order number and reason for return. Our team will respond within 1–2 business days with return instructions.

Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges If you received a defective or damaged item, we will gladly exchange it. Please contact us within 7 days of receiving your order.

Shipping Costs Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong item shipped, defective product, etc.).

Questions? If you have any questions about our return policy, please contact us — we're happy to help.